Management Principles for Health Professionals 8th Edition by Joan Gratto Liebler, ISBN-13: 978-1284183504
[PDF eBook eTextbook]
- Publisher: Jones & Bartlett Learning; 8th edition (March 11, 2020)
- Language: English
- 348 pages
- ISBN-10: 1284183505
- ISBN-13: 978-1284183504
Management Principles for Health Professionals is a practical guide for new or future practicing healthcare managers. The customary activities of the manager―planning, organizing, decision making, staffing, motivating, and budgeting―are succinctly defined, explained, and presented with detailed examples drawn from a variety of health care settings. Students will learn proven management concepts, techniques, models, and tools for managing individuals or teams with skill and ease. The Eighth Edition continues to present foundational principles of management in the context of contemporary health care. With timely coverage of such topics as medical cost sharing; use of robots; ER by appointment; increased use of observation units; renewed use of flextime staffing and scheduling; use of social media on the job, and more, this thoroughly updated text addresses the latest trends and issues that today’s health care manager is likely to encounter.
Key Features – Presents 2 new tools ―The Manager’s Wheel Book and the Management Reference Portfolio ― to help new managers better understand their role and responsibilities and to aid existing managers in understanding their organization in detail – Covers managing care in a wide variety of health care settings (urgent care centers, specialty clinics, home care, etc.) outside of the traditional hospital setting. – Addresses technology and its impact, including eVisits/telemedicine, implementation of electronic health records, connectivity and the expectation that workers will respond during off hours via email and instant messaging, etc. – Offers expanded coverage on the importance and impact of corporate culture, the values of transparency and accountability, leadership style, and competitiveness. – Includes detailed examples of reports, plans, directives, union contracts, and more.
Table of Contents:
Preface
About the Authors
What’s New in the Eighth Edition
CHAPTER 1 The Dynamic Environment of Health Care
CHAPTER 2 The Challenge of Change
CHAPTER 3 Organizational Adaptation and Survival
CHAPTER 4 Leadership and the Manager
CHAPTER 5 Planning and Decision Making
CHAPTER 6 Organizing and Staffing
CHAPTER 7 Committees and Teams
CHAPTER 8 Budget Planning and Implementation
CHAPTER 9 Training and Development: The Backbone of Motivation and
Retention
CHAPTER 10 Adaptation, Motivation, and Conflict Management
CHAPTER 11 Communication: The Glue That Binds Us Together
CHAPTER 12 Comprehensive Planning and Accountability Documentation
CHAPTER 13 Quality Improvement and Control Processes
CHAPTER 14 Human Resources Management: A Line Manager’s Perspective
CHAPTER 15 Day-to-Day Management for the Health Professional-as-Manager
Index
Joan Gratto Liebler, MA, MPA, is Professor Emerita, Health Information Management, Temple University, Philadelphia, PA. She has more than 40 years of professional experience in teaching and research in healthcare settings. In addition to teaching, her work and consulting experience include engagement with community health centers, behavioral care settings, schools, industrial clinics, prisons, and long-term care, acute care, and hospice settings. She has been an active participant in area-wide healthcare planning, end-of-life coalitions, and area-wide emergency and disaster planning. Professor Liebler is also the author of Medical Records: Policies and Procedures and has authored numerous journal articles and contributed chapters relating to health information management. She holds the degrees of Master of Public Administration, Temple University, Philadelphia, PA and Master of Arts (concentration in medical ethics), St. Charles Borromeo Seminary, Philadelphia, PA.
Charles R. McConnell started his professional career in industrial and management engineering, followed by 29 years in human resources management in the healthcare industry. During those years he served as a human resources manager for affiliated organizations of a multi-facility healthcare system based in Rochester, New York, and earlier as a senior consultant with the Management and Planning Services division of the Hospital Association of New York State. He currently is an independent human resources and editorial consultant who has published more than 20 books and numerous articles, and serves as editor of a quarterly professional journal. He holds a BS in engineering and an MBA from the State University of New York at Buffalo, and has served as adjunct faculty at several colleges.
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