Interpersonal Conflict 11th Edition by Joyce L. Hocker, ISBN-13: 978-1260836950
[PDF eBook eTextbook]
- Publisher: McGraw Hill; 11th edition (March 26, 2021)
- Language: English
- ISBN-10: 1260836959
- ISBN-13: 978-1260836950
Interpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers’ personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.
Table of Contents:
Title Page
Copyright Page
Dedication
Brief Contents
Contents
Preface
Connect Page
Acknowledgments
Chapter 1 The Nature of Conflict
Chapter 2 Perspectives on Conflict
Chapter 3 Interests and Goals
Chapter 4 Power: The Structure of Conflict
Chapter 5 Conflict Styles
Chapter 6 Emotions in Conflict
Chapter 7 Analyzing Conflicts
Chapter 8 Bullying
Chapter 9 Interpersonal Negotiation
Chapter 10 Reconciliation and Forgiveness
References
Name Index
Subject Index
Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.
William Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.
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