Interpersonal Conflict 11th Edition by Joyce L. Hocker, ISBN-13: 978-1260836950

Description

Interpersonal Conflict 11th Edition by Joyce L. Hocker, ISBN-13: 978-1260836950

[PDF eBook eTextbook]

• Publisher: ‎ McGraw Hill; 11th edition (March 26, 2021)
• Language: ‎ English
• ISBN-10: ‎ 1260836959
• ISBN-13: ‎ 978-1260836950

Interpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers’ personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.

Table of Contents:

Title Page

Copyright Page

Dedication

Brief Contents

Contents

Preface

Connect Page

Acknowledgments

Chapter 1 The Nature of Conflict

Chapter 2 Perspectives on Conflict

Chapter 3 Interests and Goals

Chapter 4 Power: The Structure of Conflict

Chapter 5 Conflict Styles

Chapter 6 Emotions in Conflict

Chapter 7 Analyzing Conflicts

Chapter 8 Bullying

Chapter 9 Interpersonal Negotiation

Chapter 10 Reconciliation and Forgiveness

References

Name Index

Subject Index

Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.

William Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.

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