Reflect & Relate: An Introduction to Interpersonal Communication 6th Edition by Steven McCornack, ISBN-13: 978-1319247584

Description

Reflect & Relate: An Introduction to Interpersonal Communication 6th Edition by Steven McCornack, ISBN-13: 978-1319247584

[PDF eBook eTextbook]

• Publisher: ‎ Bedford/St. Martin’s; Sixth edition (November 2, 2021)
• Language: ‎ English
• ISBN-10: ‎ 131924758X
• ISBN-13: ‎ 978-1319247584

Current, inclusive, and authoritative, Reflect & Relate, Sixth Edition, has set the new standard for interpersonal communication texts. Steve McCornack and Kelly Morrison, both distinguished scholars and award-winning teachers, draw on their twenty-five years of classroom experience to connect classic and current communication theory and research to the actual lives of today’s students.

For the sixth edition, the authors built on their leading gender coverage by partnering with an advisory board of culturally responsive-sustaining pedagogy leaders to create an even more inclusive text that models for and guides students in culturally self-aware and inclusive communication. The revision features over 300 new scholarly citations, and responds to the real and growing interpersonal challenges students currently face: how to form positive relationships to support health and wellness, within increasingly online contexts, and with people who have a variety of backgrounds, abilities, and experiences. Additionally, coverage of mediated communication—its advantages, as well as its challenges—has been thoroughly updated to support students in today’s digital world.

Table of Contents:

About this Book

Cover Page

Inside Front Cover

Making Relationship Choices videos take communication to the next level

Accessibility

Title Page

Copyright Page

Reflect & Relate, Sixth Edition, connects to the learning outcomes of the National Communication Association (NCA)

Preface

Brief Contents

Contents

The Editorial Board

The Authors

Chapter 1 Introducing Interpersonal Communication

What Is Communication?

Defining Communication

Understanding Communication Models

What Is Interpersonal Communication?

Defining Interpersonal Communication

Principles of Interpersonal Communication

Motives for Interpersonal Communication

What Is Interpersonal Communication Competence?

Understanding Competence

Improving Your Mediated Communication Competence

Issues in Interpersonal Communication

Culture

Focus on Culture: What Does Culture Mean to You?

Gender and Sexual Orientation

Technologically Mediated Communication

Challenging Issues in Interpersonal Relationships

The Journey Ahead

Making Relationship Choices: Dealing with a Difficult Friend

Chapter Review

Key Terms

Key Concepts

Chapter 2 Considering Self

The Components of Self

Self-Awareness

Self-Concept

Self-Esteem

Focus on Culture: How Does the Media Shape Your Self-Esteem?

The Sources of Self

Gender and Self

Family and Self

Culture and Self

Communicating Your Self

Maintaining Your Public Self

Disclosing Your Private Self

The Relational Self

Competently Disclosing Your Self

The Social Media Self

Self-Presentation on Social Media

Evaluating Social Media Self-Presentations

Improving Your Social Media Self-Presentation

Improving Your Self

Making Relationship Choices: Workplace Self-Disclosure

Chapter Review

Key Terms

Key Concepts

Chapter 3 Perceiving Others

Perception as a Process

Selecting Information

Organizing the Information You’ve Selected

Interpreting the Information

Reducing Uncertainty

Influences on Perception

Perception and Culture

Perception and Gender

Perception and Personality

Forming Impressions of Others

Constructing Gestalts

Calculating Algebraic Impressions

Stereotyping

Focus on Culture: Intersectional Stereotyping and U.S. Folk Music

Improving Your Perception

Offering Empathy

Checking Your Perception

Practicing Responsible Perception

Making Relationship Choices: Balancing Impressions and Empathy

Chapter Review

Key Terms

Key Concepts

Chapter 4 Experiencing and Expressing Emotions

The Nature of Emotion

Defining Emotion

Feelings and Moods

Focus on Culture: Happiness across Cultures

Types of Emotions

Forces Shaping Emotion

Personality

Gender

Managing Your Emotional Experience and Expression

Emotional Intelligence

Managing Emotions after They Occur

Preventing Emotions before They Occur

Reappraising Emotions while They Occur

Emotional Challenges

Anger

Text-Based Online Communication and Empathy Deficits

Passion

Grief

Living a Happy Emotional Life

Making Relationship Choices: Managing Anger and Providing Support

Chapter Review

Key Terms

Key Concepts

Chapter 5 Understanding Culture

Understanding Culture

Culture Defined

Co-Cultures

Co-Cultures and Communication

Focus on Culture: Is Social Media a Cultural Divide?

Prejudice

Cultural Influences on Communication

Individualism Versus Collectivism

Uncertainty Avoidance

Power Distance

High and Low Context

Emotion Displays

Masculinity Versus Femininity

Views of Time

Creating Intercultural Competence

World-Mindedness

Attributional Complexity

Communication Accommodation

Dismantling Divisions

Making Relationship Choices: Parent—Child Culture Clash

Chapter Review

Key Terms

Key Concepts

Chapter 6 Understanding Gender

Understanding Gender

Gender is Distinct from Sex and Gender Identity

Gender is Learned

Gender is Socially Constructed

Doing Gender

Considering Gender Roles

Gender and Communication

Focus on Culture: Gender Equity and Health

Gender and Verbal Communication

Gender and Nonverbal Communication

Gender and Relationships

Friendships

Romantic Relationships

Reflecting on Gender in Our Relationships

Moving Beyond Gender Stereotypes

Making Relationship Choices: Supporting a Gender-Nonconforming Friend

Chapter Review

Key Terms

Key Concepts

Chapter 7 Listening Actively

Listening: A Five-Step Process

Receiving

Attending

Understanding

Responding

Recalling

The Five Functions of Listening

Listening to Comprehend

Listening to Discern

Listening to Analyze

Listening to Appreciate

Focus on Culture: The Therapeutic Power of Listening to Music

Listening to Support

Adapting Your Listening Purpose

Listening Functions and Mediated Listening

Understanding Listening Styles

Four Listening Styles

Gender and Listening

Culture and Listening

Improving Listening Competence

Selective Listening

Eavesdropping

Pseudo-Listening

Aggressive Listening

Narcissistic Listening

The Gift of Active Listening

Making Relationship Choices: Listening When You Don’t Want To

Chapter Review

Key Terms

Key Concepts

Chapter 8 Communicating Verbally

Describing Verbal Communication

Language is Symbolic

Language is Governed by Rules

Language is Flexible

Language is Cultural

Language Evolves

Functions of Verbal Communication

Sharing Meaning

Shaping Thought

Naming

Focus on Culture: Adopting Gender-Inclusive Language

Performing Actions

Crafting Conversations

Managing Relationships

Cooperative Verbal Communication

Understandable Messages

Using “I” Language

Using “We” Language

Barriers to Cooperative Verbal Communication

Verbal Aggression

Deception

Defensive Communication

Communication Apprehension

The Power of Verbal Communication

Making Relationship Choices: Dealing with Difficult Truths

Chapter Review

Key Terms

Key Concepts

Chapter 9 Communicating Nonverbally

Describing Nonverbal Communicationn

Nonverbal Communication Differs from Verbal Communication

Nonverbal Communication is Influenced by Culture

Nonverbal Communication is Influenced by Gender

Nonverbal Communication is Liberated and Challenged by Technology

Nonverbal Communication Codes

Communicating through Body Movements

Communicating through Voice

Communicating through Touch

Focus on Culture: Touch and Distance

Communicating through Personal Space

Communicating through Physical Appearance

Communicating through Objects

Communicating through the Environment

Functions of Nonverbal Communication

Expressing Emotion

Conveying Meanings

Presenting Self

Managing Interactions

Defining Intimacy

Competently Managing Your Nonverbal Communication

Making Relationship Choices: Dealing with Mixed Messages

Chapter Review

Key Terms

Key Concepts

Chapter 10 Managing Conflict and Power

Conflict and Interpersonal Communication

What is Conflict?

Conflict in Relationships

Power and Conflict

Power’s Defining Characteristics

Power Currencies

Power and Gender

Handling Conflict

Approaches to Handling Conflict

Culture and Handling Conflict

Focus on Culture: Accommodation and Radical Pacifism

Handling Text-Based Conflict

Conflict Endings

Short-Term Conflict Resolutions

Long-Term Conflict Outcomes

Challenges to Handling Conflict

Self-Enhancing Thoughts

Destructive Messages

Serial Arguments

Physical Violence

Unsolvable Disputes

Managing Conflict and Power

Making Relationship Choices: Dealing with Family Conflict

Chapter Review

Key Terms

Key Concepts

Chapter 11 Relationships with Romantic Partners

Defining Romantic Relationships

Liking and Loving

Different Types of Romantic Love

Key Elements of Romantic Relationships

Romantic Attraction

Proximity

Physical Attractiveness

Similarity

Reciprocal Liking

Resources

Technology and Romantic Attraction

Focus on Culture: Romance and People with Disabilities in Pop Culture

Relationship Development and Deterioration

Coming Together

Coming Apart

Maintaining Romantic Relationships

Maintenance Strategies

Maintaining Romance Across Distance

Deciding Whether to Maintain

Romantic Relationship Challenges

Betrayal

Jealousy

Relational Intrusion

Intimate Violence

The Hard Work of Successful Love

Making Relationship Choices: Managing Jealousy about a Partner’s Ex

Chapter Review

Key Terms

Key Concepts

Chapter 12 Relationships with Family Members

Defining Family

Defining Characteristics of Family

Types of Families

Family Stories

Communicating in Families

Communication Dimensions

Family Communication Patterns

Maintaining Family Relationships

Maintenance Strategies for Families

Technology and Family Maintenance

Dealing with Family Dialectics

Focus on Culture: Autonomy and Connection: Helicopter and Snowplow Parents

Family Relationship Challenges

Stepfamily Transition

Parental Favoritism

Interparental Conflict

The Primacy of Family

Making Relationships Choices: Struggling with Family Transitions

Chapter Review

Key Terms

Key Concepts

Chapter 13 Relationships with Friends

The Nature of Friendship

Friendship Defined

Friendship Functions

Friendship Across the Life Span

Friendship, Culture, and Gender

Friendship and Technology

Focus on Culture: Broadening Diversity of Friends through Social Media

Types of Friendships

Best Friends

Active, Dormant, and Commemorative Friends

Maintaining Friendships

Following Friendship Rules

Maintenance Strategies for Friends

Friendship Challenges

Betrayal

Geographic Separation

Attraction: Romance and FWB Relationships

The Importance of Friends

Making Relationship Choices: Choosing between Friends

Chapter Review

Key Terms

Key Concepts

Chapter 14 Relationships in the Workplace

The Nature of Workplace Relationships

The Culture of the Workplace

Networks in the Workplace

Organizational Climates

Technology in the Workplace

Peer Relationships

Types of Peer Relationships

Maintaining Peer Relationships

Mixed-Status Relationships

Managing Up

Communicating with Employees

Focus on Culture: The Model Minority Myth

Challenges to Workplace Relationships

Workplace Bullying

Workplace Romances

Sexual Harassment

Workplace Relationships and Human Happiness

Making Relationship Choices: Dealing with Workplace Abuse

Chapter Review

Key Terms

Key Concepts

Glossary

References

Name Index

Subject Index

Notes

Extended Descriptions

The front cover of the book book Reflect & Relate, Sixth Edition, Steven McCornack and Kelly Morrison.

A photo shows six women dancing together on a circular glass platform, with forested mountains in the background.

A photo shows Supreme Court justices Ruth Bader Ginsburg and Antonin Scalia standing together as part of a large audience.

Interpersonal communication is the bridge that connects us to others.

A photo shows a family (mother, father, son, and daughter) gathered around a dining-room table in a clean, modern, and spacious apartment. A bowl filled with fruit is on the table

Figure 1.1 Communication Technologies Used by U.S. Young Adults, Ages 18 to 29

A screenshot from a LaunchPad video shows two women standing and facing each other

Figure 1.2 Linear Model of Communication

Figure 1.3 Interactive Model of Communication

Figure 1.4 Transactional Model of Communication

When we interpersonally communicate, we forge meaningful bonds with others.

A photo shows three women buying produce in a large indoor market

A photo shows a man and woman sitting on a sofa

A collage of four photos in a 2-by-2 grid. Each photo focuses on 2 people doing something together

By deepening your self-understanding, you can begin to clarify your thoughts and feelings about your self.

A screenshot from a LaunchPad video shows two young men talking by a water cooler

A screenshot from a LaunchPad video shows two women in a room with a row of folding chairs

Figure 2.1 Low Self-Esteem: A Vicious Cycle

A photo shows a young woman sitting on a ledge and taking a picture

Three photos illustrate the concepts of gender, family, and culture

Figure 2.2 Avoidance and Anxiety in Attachment Styles

Two photos show athletes engaging in a political protest

A photo shows Rick Welts kneeling on one knee and holding a basketball

A movie still shows a young woman putting her hand on the shoulder of an older woman, as if comforting her

Figure 2.3 The Layers of Self

Figure 2.4 The Johari Window

A photo shows a man holding a metal implement

A photo shows President Barack Obama sitting in a chair

We rely on perception constantly to make sense of everything and everyone in our environment.

Figure 3.1 The Process of Perception

A screenshot from a LaunchPad video shows two young men sitting on a sofa with an older man leaning on the back of the sofa behind them

A photo shows a young woman sitting at a desk with other people in an office setting

Three photos illustrate learning about people by observing them, by asking about them, or by interacting with them directly

A photo shows four people on a sailboat, leaning on a boom

An illustration shows six cartoon characters standing side by side

Two photos of Malcolm X

A photo shows two young women sitting together on a sofa

Figure 4.1 The Flow of Emotions, Feelings, and Moods

A photo shows a man exercising

Four photos of people’s faces in circular frames, arranged in a row, Two photos express human emotions

A still from Bridesmaids shows six women walking down a corridor

A photo shows a little girl sitting at a table with a marshmallow on a plate in front of her

A photo shows a young man and a young woman standing in a kitchen, facing each other

Two photos, placed side by side, show people sitting next to each other

A photo shows a woman dressed in a sari kneeling next to the outstretched arm of a person who is not visible in the photo

A screenshot from a LaunchPad video shows two women sitting on a sofa and holding coffee mugs

We create joy—through every decision we make and every thought, word, and deed.

A grid of 4 photos illustrates 4 different cultural traditions

A photo shows an elderly white woman standing next to a young black man who has his right arm around her shoulders

A screengrab from a LaunchPad video shows a young man and two young women in a living room

Two photos side by side illustrate the difference between individualistic and collectivistic cultures

Figure 5.1 Power Distance across Countries

Figure 5.2, “Comparing Masculine and Feminine Cultural Values in the United States and Sweden,” consists of a bar graph and a table

A still from a movie shows Clint Eastwood standing around a food-laden table with 3 Asian people—a middle-aged man and woman, and a young woman

A photo shows two images of “Merida” side by side

Three side-by-side photos of notable transgender people show, left to right, Jazz Jennings, Danica Roem, and Kylar Broadus

A photo shows a large gift box on a lawn of green grass

A photo shows a sign for a restroom that is open for everyone, regardless of gender

A photo shows a poster or space ad for the documentary movie The Mask You Live In

A photo shows Tatyana Fazlalizadeh standing

A photo shows the head and chest of Orlando Cruz with his arms raised in a boxing pose

A photo shows a bookstore-type display of books by John Gray

In what ways have you moved past gender stereotypes, both in yourself and in your relationships with others?

Listening is our most primal and primary communication skill.

A photo shows Marlee Matlin speaking and using sign language

A photo shows an elderly woman sitting in a chair and looking at photos

Two side-by-side photos illustrate the difference between dramatic expressiveness and quiet meditation during religious ceremonies

An illustration from a Winnie-the-Pooh book includes many of the main characters

A photo shows David Oyelowo and Ava DuVernay in an outdoor setting

A still from the T V sitcom Schitt’s Creek shows Mayor Roland Schitt and a woman standing side by side

Verbal communication opens doorways to shared understanding, intimacy, and enduring relationships.

A poster shows a portrait painting of a bald man with a full beard and a mustache, wearing spectacles

Figure 8.1 Regional Dialects in the United States

A photo shows an older Muhammad Ali holding a torch on a stage

A photo shows two women standing side by side and talking in a Middle Eastern market

Figure 8.2 Conversational Pattern

A photo shows what appears to be an African scene with 4 young boys and a man in an open area with a tree

A still from a movie shows a middle-aged man talking on a mobile phone

Nonverbal communication powerfully shapes others’ perceptions of you.

We often deduce more meaning from people’s nonverbal rather than verbal communication.

A photo shows a young man sitting on a sofa and looking at a laptop on a coffee table in front of him

A photo shows Tyra Banks sitting with a group of other people

A photo shows an infant and a woman swimming underwater

A screen shot from a LaunchPad video shows two women sitting side by side on a padded bench

A photo shows T-Pain onstage with a man holding a mic

A photo shows a closeup of a circular card held face-up in the palms of two hands

A screen shot from a LaunchPad video shows a young man and a young woman sitting in a row of chairs with an empty chair between them

Figure 9.1 Physical Distance in Communication

A photo shows a young woman and a young man standing in a store

A photo shows Marie Kondo sitting on the floor in a living room

A photo shows Brandi Chastain kneeling on turf and shouting

A photo shows two young men in a parklike setting

Romantic love may not be essential to life, but it may be essential to joy.

A still from the movie Carol shows the characters Carol and Therese sitting together on the floor, in a living room

A photo shows six women dancing together on a circular glass platform, with forested mountains in the background

A photo shows three brothers clowning around together

A photo shows a young man and two toddlers sitting on a lawn covered with fallen leaves

A screenshot from a video clip shows three men sitting around a table and playing cards

A still from the animated movie Avatar: The Last Airbender shows five cartoon characters on a section of the Great Wall of China

Two stills from two different movies illustrate relationships between two friends

In workplace relationships, the professional is profoundly personal.

A photo shows a man and a woman in an office, both wearing pajamas

A photo shows a top view of a woman seated at a wooden table

A still from the T V series Superstore shows a young woman and young man in a supermarket

Three photos show different people expressing their opinion in different platforms

A photo shows Supreme Court justices Ruth Bader Ginsburg and Antonin Scalia standing together as part of a large audience

Videos in LaunchPad

What makes us different?

• Instant Download

• Always Competitive Pricing

• 100% Privacy

• FREE Sample Available

• 24-7 LIVE Customer Support