Intercultural Communication: A Contextual Approach 6th Edition by James W. Neuliep, ISBN-13: 978-1452256597

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Intercultural Communication: A Contextual Approach 6th Edition by James W. Neuliep, ISBN-13: 978-1452256597

[PDF eBook eTextbook]

• Publisher: ‎ SAGE Publications, Inc; Sixth edition (February 19, 2014)
• Language: ‎ English
• 528 pages
• ISBN-10: ‎ 1452256594
• ISBN-13: ‎ 978-1452256597

In this fully updated Sixth Edition of Intercultural Communication: A Contextual Approach, author James W. Neuliep provides a clear contextual model (visually depicted by a series of concentric circles) for examining communication within cultural, microcultural, environmental, sociorelational, and perceptual contexts. Beginning with the broadest context―the cultural component of the model―the book progresses chapter by chapter through the model to the most specific traits of communication― verbal and nonverbal messages. Each chapter focuses on one context and explores the combination of factors within that context, including setting, situation, and circumstances. Highlighting values, ethnicity, physical geography, and attitudes, the book examines means of interaction, including body language, eye contact, and the exchange of words, as well as the stages of relationships, cross-cultural management, intercultural conflict, and culture shock.

Table of Contents:

Preface to the Sixth Edition

1 The Necessity of Intercultural Communication

The Need for Intercultural Communication

Benefits of Intercultural Communication

Diversity in the United States

Human Communication

The Nature of Human Communication

Human Communication Apprehension

The Nature of Culture

Microcultural Groups

The Study of Intercultural Communication

Fundamental Assumptions About Intercultural Communication

The Ethics of Intercultural Communication

AN INTERCULTURAL CONVERSATION: WHERE SHOULD WE EAT DINNER?

Chapter Summary

Discussion Questions

Key Terms

Notes

2 The Cultural Context

Individualism–Collectivism

Individualism

Collectivism

Individualism Versus Collectivism?

So, Who’s an Individualist and Who’s a Collectivist?

AN INTERCULTURAL CONVERSATION: INDIVIDUALISTIC AND COLLECTIVISTIC CULTURES

Patterns of Individualism and Collectivism Across the United States

Communication Consequences of Individualism–Collectivism

Measuring Individualism–Collectivism

Vertical and Horizontal Individualism and Collectivism

The Pancultural Self

AN INTERCULTURAL CONVERSATION: THE PANCULTURAL SELF ON EXAMINATION DAY

High- and Low-Context Communication

Characteristics of High- and Low-Context Cultures

Communication Consequences of Low- and High-Context Cultural Orientations

AN INTERCULTURAL CONVERSATION: HIGH- AND LOW-CONTEXT CULTURES

Assessing High- and Low-Context Communication

Value Orientations

Schwartz Theory of Basic Values

Kluckhohn and Strodtbeck’s Value Orientations

Power Distance

Measuring Power Distance

Communication and Power Distance

AN INTERCULTURAL CONVERSATION: LARGE– AND SMALL–POWER-DISTANCE CULTURES

Uncertainty Avoidance

A Theory of Uncertainty Orientation

AN INTERCULTURAL CONVERSATION: WEAK AND STRONG UNCERTAINTY AVOIDANCE

Chapter Summary

Discussion Questions

Ethical Considerations Within the Cultural Context

Key Terms

Notes

3 The Microcultural Context

Microcultural Group Status

Muted Microcultural Groups

Microcultures in the United States

Hispanics/Latinos

African Americans

Asian Americans

Normative Communication Styles of African Americans, Asian Americans, and Hispanics/Latinos

The Hmong

The Amish

Lesbian, Gay, Bisexual, and Transgender Microcultural Groups

Chapter Summary

Discussion Questions

Ethical Issues and Microcultures

Key Terms

Notes

4 The Environmental Context

Environments and Information Load

Culture and the Natural Environment

Worldviews of the Natural Environment

Natural Disasters as Cultural and Social Events

The Built Environment

Cross-Cultural Comparisons of Housing

Japanese Housing

American Navajo Housing

Marakwet Housing

Privacy

Assessing Dimensions of Privacy

Perceptions of Privacy in the United States

Cross-Cultural Variations on Privacy

Online Privacy Across Cultures

Monochronic Versus Polychronic Time Orientation

Consequences of Monochronic and Polychronic Orientations

AN INTERCULTURAL CONVERSATION: MONOCHRONIC AND POLYCHRONIC CULTURES

Chapter Summary

Discussion Questions

Ethics and the Environmental Context

Key Terms

Notes

5 The Perceptual Context

Culture and Cognition

The Geography of Thought

A Model of Human Information Processing

Cross-Cultural Differences in Sensation and Perception

Cross-Cultural Differences in Memory and Retrieval

Categorization and Mental Economy

Stereotyping

Racial and Ethnic Stereotypes

American Stereotypes

Media Influence on Stereotypes

Stereotype Content Model

Why Stereotype?

Stereotypes and Expectations

AN INTERCULTURAL CONVERSATION: STEREOTYPING

Ethnocentrism

A Contemporary Conceptualization of Ethnocentrism

Ethnocentrism, Intercultural Communication, and Interpersonal Perception

Ethnocentrism and Communication in the Workplace

Ethnocentrism and Racism

Chapter Summary

Discussion Questions

Ethics and the Perceptual Context

Key Terms

Notes

6 The Sociorelational Context

Dimensions of Group Variability

Membership and Nonmembership Groups

In-Groups and Out-Groups

Reference Groups

Role Relationships

AN INTERCULTURAL CONVERSATION: STUDENT–TEACHER ROLE POSITIONS

Role Differentiation and Stratification

AN INTERCULTURAL CONVERSATION: CROSS-CULTURAL ROLE POSITIONS

Family Groups

Hmong

Korea

Israel

Mosuo

Sex and Gender Groups

Gender Stereotypes

Sex and Gender Roles Across Cultures

Japan

India

China

Mexico

Israel

Developing a Skill Set: Toward Intercultural Communication Competence

Chapter Summary

Discussion Questions

Ethics and the Sociorelational Context

Key Terms

Notes

7 The Verbal Code

The Relationship Between Language and Culture

Sapir–Whorf Hypothesis

The Structure of Human Language

Sounds and Symbols

Syntax and Universal Grammar

Universals of Language

Generative Grammar

Elaborated and Restricted Codes

Cross-Cultural Communication Styles

Direct and Indirect Styles

AN INTERCULTURAL CONVERSATION: DIRECT AND INDIRECT SPEAKING

Elaborate, Exacting, and Succinct Styles

Personal and Contextual Styles

AN INTERCULTURAL CONVERSATION: PERSONAL AND CONTEXTUAL SPEAKING

Instrumental and Affective Styles

AN INTERCULTURAL CONVERSATION: INSTRUMENTAL AND AFFECTIVE SPEAKING

Gendered Language Across Cultures

Language and Ethnic Identity

Do You Speak American?

Chapter Summary

Discussion Questions

Ethics and the Verbal Code

Key Terms

Notes

8 The Nonverbal Code

Definitions of Nonverbal Communication

The Relationship Between Verbal And Nonverbal Codes

Formal Versus Informal Code Systems

Channels of Nonverbal Communication

Kinesics

Occulesics

Paralanguage

Proxemics

Haptics

Olfactics

Physical Appearance and Dress

Chronemics

Nonverbal Communication and Dimensions of Cultural Variability

Individualism–Collectivism

Power Distance

High and Low Context

Nonverbal Expectancy Violations Theory

Cultural Contexts and Nonverbal Expectancies

AN INTERCULTURAL CONVERSATION: VIOLATION OF NONVERBAL EXPECTANCIES

Chapter Summary

Discussion Questions

Ethics and the Nonverbal Code

Key Terms

Notes

9 Developing Intercultural Relationships

Communication and Uncertainty

AN INTERCULTURAL CONVERSATION: UNCERTAINTY REDUCTION AND HIGH- AND LOW-CONTEXT

CULTURES

Anxiety/Uncertainty Management Theory of Effective Communication

Uncertainty Reduction and Intercultural Communication Apprehension

AN INTERCULTURAL CONVERSATION: UNCERTAINTY REDUCTION AND SOCIOCOMMUNICATIVE STYLE

Assessing Sociocommunicative Orientation/Style

Empathy and Similarity in Relationship Development

Empathy

Similarity

Perceptions of Relational Intimacy Across Cultures

Eastern and Western Cultures and Relationships

Interethnic and Interracial Relationships and Marriages

Intercultural Relational Maintenance

The Internet as Relational Maintenance

Japan

India

Korea

Mate Selection and Desirability Across Cultures

Arranged Marriages

Marital Dissolution and Divorce Across Cultures

Developing a Skill Set: Toward Intercultural Communication Competence

Chapter Summary

Discussion Questions

Key Terms

Notes

10 Intercultural Conflict

Definition of Intercultural Conflict

Kim’s Model of Intercultural Conflict

AN INTERCULTURAL CONVERSATION: KIM’S MODEL OF INTERCULTURAL CONFLICT

A Culture-Based Social Ecological Conflict Model

Intercultural Dialogue, Conflict Resolution, and a Culture of Peace

The Concept of Face, Facework, and Communication Conflict Styles

Face

Facework

Conflict Communication Styles

AN INTERCULTURAL CONVERSATION: DOMINATING AND THIRD-PARTY CONFLICT STYLES

The Intercultural Conflict Style Inventory

Individualistic and Collectivistic Approaches to Conflict

Conflict Resolution in High- Versus Low-Context Cultures

Chapter Summary

Discussion Questions

Ethics and Intercultural Conflict

Key Terms

Notes

11 Intercultural Communication in Business, Health Care, and Educational Settings

Intercultural Management

Management Practices Across Cultures

Japanese Management Practices

AN INTERCULTURAL CONVERSATION: CLASHING CULTURAL CONCEPTS ON THE JOB

German Management Practices

Mexican Management Practices

Chinese Management Practices

Culture, Intercultural Communication, and Health Care

Lay Theories of Illness

Health Care and Resources Across Cultures

Health Communication

Provider–Patient Communication

Intercultural Communication and Educational Settings

Learning Styles Across Cultures

Teacher Immediacy in the Classroom and Across Cultures

Some Recommendations for the Intercultural Classroom

Chapter Summary

Discussion Questions

Key Terms

Notes

12 Acculturation, Culture Shock, and Intercultural Competence

Acculturation

Acculturative Stress

A Model of Acculturation

Modes of Acculturation

Acculturation in the United States

Culture Shock

W-Curve Models of Reentry Culture Shock

Strategies for Managing Culture Shock

Indicators of Success in the Intercultural Context

Intercultural Communication Competence

A Model of Intercultural Competence

The Knowledge Component

The Affective Component

The Psychomotor Component

Situational Features

An Integrated Model and Measure of Intercultural Communication Competence

Chapter Summary

Discussion Questions

Key Terms

Notes

Glossary

Photo Credits

Index

About the Author

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