Practical Strategies for Technical Communication 4th Edition by Mike Markel, ISBN-13: 978-1319245023

Description

Practical Strategies for Technical Communication 4th Edition by Mike Markel, ISBN-13: 978-1319245023

[PDF eBook eTextbook]

• Publisher: ‎ Bedford/St. Martin’s; Fourth edition (September 17, 2021)
• Language: ‎ English
• ISBN-10: ‎ 1319245021
• ISBN-13: ‎ 978-1319245023

Practical Strategies is the best way to keep up with all types of writing required in today’s constantly changing workplace. It covers everything you need to know about audience and purpose, document design, research, style, and more.

THE FOURTH EDITION of Practical Strategies offers a wealth of support to help you complete your technical communication projects. Many of these features are also indexed on the inside back cover of this book.

– Annotated Examples make it easier for you to learn from the many model documents, illustrations, and screen shots throughout the text.

– Tech Tips explain why and how to use widely available digital tools for common writing tasks.

– Document Analysis Activities in every chapter prompt you to apply what you have just read as you analyze a real business or technical document.

– Guidelines boxes throughout the book summarize crucial information and provide strategies related to key topics.

– Focus on Process boxes point out key steps in the process of writing different kinds of technical documents.

– Ethics Notes remind you to think about the ethical implications of your choices, encouraging the highest standards of professionalism.

– Writer’s Checklists at the end of most chapters summarize important concepts and act as handy reminders as you draft and revise your work.

– Strategies for Online Communication boxes explore how issues of digital communication are handled by workplace professionals. Actual professionals share their strategies and insights.

– Achieve with Practical Strategies may have been assigned by your instructor. It includes extra opportunities for you to practice key skills, explore case studies, and put your skills into practice. Achieve with Practical Strategies includes:

– Pre-built writing assignments expand on the cases in Part 4, guiding students through multiple drafts, and helping them to focus on key goals for each genre

– LearningCurve adaptive activities cover the first ten chapters of the text, as well as the most serious grammatical errors and ESL topics

– End-of-chapter cases offer convenient downloads of the documents students need to work with

– Additional support for writing and research, including supplemental material that can be assigned as needed on a variety of topics, including the writing process, grammar, citation, and more.

Table of Contents:

About this Book

Cover Page

Inside Front Cover

Text of accessibility page

Halftitle Page

Title Page

Copyright Page

Preface for Instructors

Introduction for Writers

Brief Contents

Contents

Halftitle Page

Part 1 Working in the Technical-Communication Environment

Chapter 1 Introduction to Technical Communication

What Is Technical Communication?

Understanding Purpose

Understanding Audience

Why Technical Communication Skills Are Important in Your Career

The Challenges of Producing Technical Communication

Audience-Related Factors

Purpose-Related Factors

Setting-Related Factors

Document-Related Factors

Process-Related Factors

Skills and Qualities Shared by Successful Workplace Communicators

A Look at Three Technical Documents

Chapter 1 Wrap-Up

Exercises

Case 1: Using the Measures of Excellence in Evaluating a Résumé

Chapter 2 Understanding Ethical and Legal Considerations

A Brief Introduction to Ethics

Your Ethical Obligations

Obligations to Your Employer

Obligations to the Public

Obligations to the Environment

Your Legal Obligations

Copyright law

The Role of Corporate Culture in Ethical and Legal Conduct

Understanding Ethical and Legal Issues Related to Social Media

Communicating Ethically Across Cultures

Communicating with cultures with different ethical beliefs

Communicating in countries with different laws

Chapter 2 Wrap-Up

Writer’s Checklist

Exercises

Case 2: The Ethics of Requiring Students to Subsidize a Plagiarism-Detection Service

Chapter 3 Writing Collaboratively

Managing Projects

Conducting Meetings

Listening Effectively

Setting Your Team’s Agenda

Conducting Efficient Meetings

Communicating Diplomatically

Critiquing a Team Member’s Work

Using Electronic Tools in Collaboration

Word-Processing Tools

Messaging Technologies

Videoconferencing

Wikis and Shared Document Workspaces

Crowdsourcing Platforms

Gender and Collaboration

Culture and Collaboration

Chapter 3 Wrap-Up

Writer’s Checklist

Exercises

Case 3: Accommodating a Team Member’s Scheduling Problems

Part 2 Planning and Drafting the Document

Chapter 4 Analyzing Your Audience and Purpose

Understanding Audience and Purpose

Using an Audience Profile Sheet

Techniques for Learning About Your Audience

Determining What you Already Know About Your Audience

Interviewing People

Reading About Your Audience Online

Searching Social Media for Documents Your Audience Has Written

Analyzing Social-Media Data

Communicating Across Cultures

Understanding the Cultural Variables “on the Surface”

Understanding the Cultural Variables “Beneath the Surface”

Considering Cultural Variables as you Write

Using Graphics and Design for Multicultural Readers

Applying What You Have Learned About Your Audience

Writing for Multiple Audiences

Determining Your Purpose

Chapter 4 Wrap-Up

Writer’s Checklist

Exercises

Case 4: Focusing on an Audience’s Needs and Interests

Chapter 5 Researching Your Subject

Understanding the Research Process

Choosing Appropriate Research Methods

Conducting Secondary Research

Understanding Research Tools

Library Catalogs

Online Databases

Newspaper and Periodical Indexes

Abstract Services

Web Search Engines

Reference Works

Types of secondary Research Sources

Books

Periodicals: Journals and Magazines

Newspapers and Online News Sources

Government Documents

Websites and Social Media

Using Social Media and Other Interactive Resources

Discussion Forums

Wikis

Blogs

Tagged Content

RSS Feeds

Evaluating the Information

Conducting Primary Research

Analysis of sOcial-Media Data

Observations and Demonstrations

Inspections

Experiments

Field research

Interviews

Inquiries

Questionnaires

Asking Effective Questions

Testing the Questionnaire

Administering the Questionnaire

Presenting Questionnaire Data in Your Document

Chapter 5 Wrap-Up

Writer’s Checklist

Exercises

Case 5: Revising a Questionnaire

Chapter 6 Writing for Your Readers

Presenting Yourself Effectively

Using Conventional Patterns of Organization

Writing Clear, Informative Titles

Writing Clear, Informative Headings

Writing Clear, Informative Paragraphs

Structure Paragraphs Clearly

The Topic Sentence

The Supporting Information

Paragraph Length

Use Coherence Devices Within and Between Paragraphs

Adding Transitional Words and Phrases

Repeating Key Words

Using dEmonstrative Pronouns Followed by Nouns

Writing Grammatically Correct Sentences

Avoid Sentence Fragments

Avoid Comma Splices

Avoid Run-On Sentences

Avoid Ambiguous Pronoun References

Compare Items Clearly

Use Adjectives Clearly

Maintain Subject–Verb Agreement

Maintain Pronoun–Antecedent Agreement

Use Tenses Correctly

Structuring Effective Sentences

Emphasize New and Important Information

Write Effective Sentence Lists

Choose an Appropriate Sentence Length

Avoid Overly Long Sentences

Avoid Overly Short Sentences

Focus on the “Real” Subject

Focus on the “Real” Verb

Use Parallel Structure

Use Modifiers Effectively

Distinguish Between Restrictive and Nonrestrictive Modifiers

Avoid Misplaced Modifiers

Avoid Dangling Modifiers

Choosing the Right Words and Phrases

Select an Appropriate Level of Formality

Be Clear

Use Active and Passive Voice Appropriately

Be Specific

Avoid Unnecessary Jargon

Use Positive Constructions

Avoid Long Noun Strings

Avoid Clichés

Avoid Euphemisms

Be Concise

Avoid Obvious Statements

Avoid Filler

Avoid Unnecessary Prepositional Phrases

Avoid Wordy Phrases

Avoid Fancy Words

Use Inoffensive Language

Gender-Neutral Language

People-First Language for Referring to People with Disabilities

Chapter 6 Wrap-Up

Writer’s Checklist

Exercises

Case 6: Emphasizing Important Information in a Technical Description

Part 3 Designing User-Friendly Documents and Websites

Chapter 7 Designing Print and Online Documents

Goals of Document Design

Planning the Design of Print and Online Documents

Understanding Design Principles

Designing Print Documents

Navigational Aids

Page Layout

Page Grids

White Space

Columns

Typography

Typefaces

Type Families

Case

Type Size

Line Length

Line Spacing

Justification

Titles and Headings

Titles

Headings

Other Design Features

Designing Online Documents

Use Design to Emphasize Important Information

Create Informative Headers and Footers

Help Readers Navigate the Document

Include Extra Features Your Readers Might Need

Help Readers Connect with Others

Consider Matters of Accessibility

Design for Multicultural Audiences

Designing Online Pages

Aim for Simplicity

Make the Text Easy to Read and Understand

Create Clear, Informative Links

Combining Print and Online Documents

Chapter 7 Wrap-Up

Writer’s Checklist

Exercises

Case 7: Designing a Flyer

Chapter 8 Creating Graphics

The Functions of Graphics

Understanding the Process of Creating Graphics

Planning Graphics

Producing Graphics

Revising Graphics

Citing Sources of Graphics

Using Color Effectively

Choosing the Appropriate Kind of Graphic

Illustrating Numerical Information

Tables

Bar Graphs

Infographics

Line Graphs

Pie Charts

Illustrating Logical Relationships

Diagrams

Organization Charts

Illustrating Process Descriptions and Instructions

Checklists

Flowcharts

Logic Trees

Techniques for Showing Action or Motion

Illustrating Visual and Spatial Characteristics

Photographs

Screen Shots

Line Drawings

Maps

Creating Effective Graphics for Multicultural Readers

Chapter 8 Wrap-Up

Writer’s Checklist

Exercises

Case 8: Creating Appropriate Graphics to Accompany a Report

Part 4 Learning Important Applications

Chapter 9 Corresponding in Print and Online

Understanding the Process of Writing Correspondence

Presenting Yourself Effectively in Correspondence

Use the Appropriate Level of Formality

Communicate Correctly

Project the “You Attitude”

Avoid Correspondence Clichés

Communicate Honestly

Writing Letters

Elements of a Letter

Common Types of Letters

Inquiry Letter

Response to an Inquiry

Claim Letter

Adjustment Letter

Writing Memos

Writing Emails

Writing Microblogs

Writing Correspondence to Multicultural Readers

Chapter 9 Wrap-Up

Writer’s Checklist

Exercises

Case 9: Writing a Memo

Chapter 10 Applying for a Job

Establishing Your Professional Brand

Crafting Your Professional Brand

Finding the Right Position

Understanding Job-Search Strategies

Writing Résumés

Elements of the Chronological Résumé

Identifying Information

Summary Statement

Education

Employment History

Interests and Activities

References

Other Elements

Elements of the Skills Résumé

Preparing a Plain-text Résumé

Considering Nontraditional Résumés

Writing Job-Application Letters

Preparing for a Job Interview

Following Up After an Interview

Chapter 10 Wrap-Up

Writer’s Checklist

Exercises

Case 10: Writing a Cover Letter

Chapter 11 Writing Proposals

The Logistics of Proposals

Internal and External Proposals

Internal Proposals

External Proposals

Solicited and Unsolicited Proposals

Solicited Proposals

Unsolicited Proposals

The “Deliverables” of Proposals

Research Proposals

Goods and Services Proposals

Persuasion and Proposals

Understanding Contexts

Internal Contexts

External Contexts

Describing What You Plan To Do

Demonstrating Your Professionalism

The Structure of the Proposal

Summary

Introduction

Proposed Program

Qualifications and Experience

Budget

Appendixes

Task Schedule

Tables

Bar Charts

Network Diagrams

Description of Evaluation Techniques

Sample Internal Proposal

Chapter 11 Wrap-Up

Writer’s Checklist

Exercises

Case 11: Writing an Introduction for a Proposal

Chapter 12 Writing Informational Reports

Writing Directives

Writing Field Reports

Writing Progress and Status Reports

Organizing Progress and Status Reports

Concluding Progress and Status Reports

Sample Progress Report

Writing Incident Reports

Writing Meeting Minutes

Chapter 12 Wrap-Up

Writer’s Checklist

Exercises

Case 12: Writing a Directive

Chapter 13 Writing Recommendation Reports

Understanding the Role of Recommendation Reports

Using a Problem-Solving Model for Preparing Recommendation Reports

Identify the Problem or Opportunity

Establish Criteria for Responding to the Problem or Opportunity

Determine the Options

Study Each Option According to the Criteria

Draw Conclusions About Each Option

Formulate Recommendations Based on the Conclusions

Writing Recommendation Reports

Writing the Body of the Report

Introduction

Methods

Results

Conclusions

Recommendations

Writing the Front Matter

Letter of Transmittal

Cover

Title Page

Abstract

Table of Contents

List of Illustrations

Executive Summary

Writing the Back Matter

Glossary and List of Symbols

References

Appendixes

Sample Recommendation Report

Chapter 13 Wrap-Up

Writer’s Checklist

Exercises

Case 13: Writing a Recommendation

Chapter 14 Writing Definitions, Descriptions, and Instructions

Writing Definitions

Analyzing the Writing Situation for Definitions

Writing Sentence Definitions

Writing Extended Definitions

Writing Descriptions

Analyzing the Writing Situation for Descriptions

Indicating Clearly the Nature and Scope of the Description

Introducing the Description Clearly

Providing Appropriate Detail

Ending the Description with a Brief Conclusion

A Look at Several Sample Descriptions

Writing Instructions

Understanding the Role of Instructional Videos

Designing a Set of Written Instructions

Planning for Safety

Drafting Effective Instructions

Drafting Titles

Drafting General Introductions

Drafting Step-by-Step Instructions

Drafting Conclusions

Revising, Editing, and Proofreading Instructions

A Look at Several Sample Sets of Instructions

Writing Manuals

Chapter 14 Wrap-Up

Writer’s Checklist

Exercises

Case 14: Writing Instructions

Chapter 15 Making Oral Presentations

Understanding the Role of Oral Presentations

Preparing the Presentation

Analyzing the Speaking Situation

Analyzing Your Audience and Purpose

Budgeting Your Time

Considering Setting

Organizing and Developing the Presentation

Preparing Presentation Graphics

Characteristics of an Effective Slide

Graphics and the Speaking Situation

Using Graphics to Signal the Organization of a Presentation

Choosing Effective Language

Using Language to Signal Advance Organizers, Summaries, and Transitions

Using Memorable Language

Rehearsing the Presentation

Rehearsing the Extemporaneous Presentation

Presenting to All Audiences

Answering Questions After a Presentation

Chapter 15 Wrap-Up

Speaker’s Checklist

Exercises

Case 15: Writing an Oral Presentation

Appendix: Reference Handbook

Part A: Documenting Your Sources

Note Taking

Paraphrasing

Quoting

Summarizing

APA Style

IEEE Style

MLA Style

Part B: Editing and Proofreading Your Documents

Punctuation

Mechanics

References

Index

Extended Descriptions

The front cover of the book Practical Strategies for Technical Communication: A Brief Guide, Fourth Edition, Mike Markel and Stuart A. Selber

The inside front cover of the book, Practical Strategies for Technical Communication shows a text at the center that reads, practical workplace advice that helps you navigate new technologies.

An illustration is titled, Thinking Visually, Characteristics of a Technical Document

An illustration is titled, Thinking Visually, Measures of Excellence in Technical Documents

Figure 1.1 A Video That Educates the Public About a Technical Subject

Figure 1.2 A Graphic Comparing Two Communication Media

Figure 1.3 A Corporate Blog Post Presenting a Public-Policy Viewpoint

Figure 1.3 A Corporate Blog Post Presenting a Public-Policy Viewpoint

Figure 2.1 Selected Licensing Symbols from Creative Commons

A document shows how to present guidelines for social media

An illustration is titled, Thinking Visually, Principles for Ethical Communication

Figure 3.1 A Quip Document and Chat Thread

A report with five comments

Figure 3.1 A Quip Document and Chat Thread

Figure 3.2 Crowdsourcing Content for a Database

An illustration is titled, Thinking Visually, Advantages and Disadvantages of Collaboration

Figure 4.1 Analysis of Facebook Users

Text shows a business letter

Text shows a business letter

Figure 4.2 Using Text and Graphics to Appeal to Readers’ Needs and Interests

Figure 4.2 Using Text and Graphics to Appeal to Readers’ Needs and Interests

Figure 4.3 Table of Contents for a Modular Report

An illustration is titled, Thinking Visually, Determining the Important Characteristics of Your Audience

An illustration is titled, Thinking Visually, Determining the Important Characteristics of Your Audience

Figure 5.1 A Discussion Board Exchange

Figure 5.2 Search Results for Pages Tagged with “Driverless Cars”

Figure 5.3 A Website Offering RSS Feeds

A screenshot shows a page from Corn Naturally with the heading Evaluating Information from Internet Sources

A paragraph with notations shows how to create a professional persona

Figure 6.1 A Topic Sentence Works Better at the Start of the Paragraph

Figure 6.2 A Traditional Sentence and a Sentence List

A passage shows how to revise for conciseness and simplicity

Figure 7.1 Effective Use of Design Principles

Figure 7.1 Effective Use of Design Principles

Figure 7.3 Queuing

Figure 7.4 Filtering

Figure 7.5 Thumbnail Sketches

Figure 7.6 Sample Grids Using Picas and Inches

Figure 7.7 Typical Margins for a Document That Is Bound Like a Book

An annotated illustration depicts how to format columns

Figure 7.8 A Multicolumn Design

Figure 7.9 A One-Column Design

An illustration depicts type sizes in inches, points, and picas

Figure 7.15 Line Spacing Used To Distinguish One Section from Another

A page shows how rules are used in design

An illustration shows how to use boxes when composing a page

Annotated screen shots explain how to create borders and screens in Microsoft Word

An illustration shows a page from a government report

An illustration shows a page from a government report

Figure 7.16 Screen for a Mobile Application

Figure 7.18 Website Footer

Figure 7.19 Site Map

Figure 7.20 Table of Contents

Figure 7.21 Maintaining Communities

Figure 7.22 An About Us Page with Clear, Informative Links

Figure 7.23 Excerpt from Online Instructions Incorporating Multiple Modalities

Figure 7.23 Excerpt from Online Instructions Incorporating Multiple Modalities

An illustration shows a page from a user guide for a Micron product

Figure 7.2 Chunking

Figure 7.14 Line Spacing

Two annotated paragraphs show left justified and full justified paragraphs

A bar graph shows a comparison between Wine 1 and Wine 2 in the areas of Color Intensity, Aroma Intensity, Trueness, and Overall Quality

A radar graph conveys the same information as the previous bar graph, but it is harder to make a direct comparison

A line graph shows dollars spent on men’s and women’s athletics for years 2017 through 2019

Five screenshots and text explain how to insert and modify graphics

Figure 8.1 Color Used for Emphasis

Figure 8.2 Color Used to Establish Patterns

Figure 8.5 Colors Have Clear Associations for Readers

An illustration depicts ways to highlight type to a reader with three text boxes

Figure 8.6 Different Graphics Emphasizing Different Points

An infographic, titled The Current Minimum Wage Is Not Enough for Workers and Their Families to Get Out of Poverty, contains a line graph showing changes to the poverty line over time

An illustration titled Block-Diagram Version shows an organizational chart

A table with the title Light Use contains check marks for various items

A sample flowchart demonstrates use of various symbols

Figure 8.7 Parts of a Table

Figure 8.8 Structures of Horizontal and Vertical Bar Graphs

Figure 8.9 Effective Bar Graph with Grid Lines

Two sample bar graphs show how to proportion these graphs

Two horizontal bar graphs show accurate and misleading axes

A sample horizontal bar graph shows how to represent data if it is not practical to start the quantity scale at zero

A sample grouped bar graph illustrates the format

A sample subdivided bar graph illustrates the format

A sample 100 percent horizontal bar graph illustrates the format

A sample bar graph shows deviation from a norm

A pie chart gives a critique of infographics

Figure 8.12 Line Graph

An infographic shows how to use drawing tools in Microsoft Word

Figure 8.13 Pie Charts

Figure 8.14 Diagram

An illustration shows a graphic and associated text

Figure 8.17 A Table Used To Illustrate a Maintenance Schedule

Figure 8.18 Flowcharts

Figure 8.19 Deployment Flowchart

Figure 8.20 Logic Tree

Figure 8.21 Showing Action from the Reader’s Perspective

Figure 8.22 Showing Action or Motion

Figure 8.23 Cropping a Photograph

An illustration is titled, how to create and insert screen shots. It shows two screen shots, for Microsoft Word and Adobe Acrobat Reader, with accompanying text

Figure 8.25 Line Drawing

Figure 8.26 Phantom, Cutaway, and Exploded Views

Figure 8.27 Map

A bar graph shows the number of members of the U S Armed Forces in 2012 in thousands. The bars are replaced by images of a soldier in uniform of various heights

A three-dimensional pie chart shows expenses at Hillway Corporation

A line graph shows costs of the components of a P C

A three-dimensional stacked bar graph displays 2019 sales of Series 1 and 2 by quarters

A three-dimensional cluster bar graph displays 2019 sales of Series 1 and 2, by quarters

A grouped bar graph displays 2019 sales of Series 1 and 2, by quarters

A bar chart and an accompanying text illustrate characteristics of effective graphics

Figure 8.15 Organization Chart

Figure 9.4 Response to an Inquiry

Figure 9.5 Claim Letter

Figure 9.6 “Good News” Adjustment Letter

Figure 9.7 “Bad News” Adjustment Letter

Figure 9.8 Identifying Information in a Memo

Figure 9.9 Sample Memo

A screenshot of an email draft with annotations explains the points to be kept in mind while using email for business correspondence

Figure 9.10 Netiquette

A screenshot shows an email draft with the subject Re: meeting minutes to jjensen at the rate procom dot com

Figure 9.1 Sample Emails With and Without Clichés

Figure 9.2 Elements of a Letter

Figure 9.2 Elements of a Letter

Figure 9.3 Inquiry Letter

Figure 10.1 Excerpts from a Professional’s LinkedIn Profile

Figure 10.1 Excerpts from a Professional’s LinkedIn Profile

Figure 10.2 Chronological Résumé of a Traditional Student

Figure 10.5 Visually Enhanced Résumé

Figure 10.6 Infographic Résumé

Figure 10.7 Video Résumé: Astrid Clark

Figure 10.3 Skills Résumé of a Nontraditional Student

Figure 10.4 Plain-Text Version of a Skills Résumé

An illustration shows a completed résumé for a graduating senior

Figure 10.8 Job-Application Letter

Figure 11.4 Task Schedule Presented as a Bar Chart

Figure 11.5 Task Schedule Presented as a Network Diagram

Figure 11.6 Sample Internal Proposal

Figure 11.2 Excerpt from an RFQ

An illustration shows a project description and its formatting

Figure 11.3 Task Schedule Presented as a Table

Figure 11.6 Sample Internal Proposal

Figure 11.6 Sample Internal Proposal

Figure 11.6 Sample Internal Proposal

Figure 11.6 Sample Internal Proposal

Figure 11.6 Sample Internal Proposal

Figure 11.6 Sample Internal Proposal

An illustration explains how to create a Gantt chart

Figure 12.2 A Field Report

Figure 12.2 A Field Report

Figure 12.4 Sample Progress Report

Figure 12.5 An Accident Report Form

Figure 12.1 A Directive

A letter illustrates a persuasive directive

Figure 12.4 Sample Progress Report

Figure 12.4 Sample Progress Report

Figure 12.4 Sample Progress Report

Figure 12.4 Sample Progress Report

Figure 12.4 Sample Progress Report

Figure 12.4 Sample Progress Report

Figure 12.4 Sample Progress Report

Figure 12.6 Executive Summary of a Complex Accident Report

Figure 12.6 Executive Summary of a Complex Accident Report

Figure 12.7 A Set of Meeting Minutes

Figure 13.2 Using Logic Boxes To Plot a Series of Options

Figure 13.3 A Decision Matrix

Figure 13.8 Sample Recommendation Report

Figure 13.1 A Problem-Solving Model for Recommendation Reports

Figure 13.4 Descriptive Abstract

An illustration shows a table of contents with a notation

Figure 13.5 List of Illustrations

An illustration shows how to include page navigational tools in a report in Microsoft Word and Google Docs

An illustration of a page shows an executive summary

Figure 13.6 Glossary

Figure 13.7 List of Symbols

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Figure 13.8 Sample Recommendation Report

Four text boxes with arrows from left to right show steps for writing recommendations

A Two-part illustration shows how high-tech safety systems are employed in vehicles

A illustration shows how high-tech safety systems are employed in vehicles

Figure 14.1 An Extended Definition

Figure 14.2 Graphic with Linked Descriptions

Figure 14.3 A Process Description Based on a Graphic

Figure 14.4 Excerpt from a Mechanism Description

Figure 14.5 Specifications

Figure 14.6 An Effective Process Description

Figure 14.7 Moderating a User Forum for Microsoft Word

Figure 14.7 Moderating a User Forum for Microsoft Word

Figure 14.8 Cluttered and Attractive Page Designs for Instructions

Figure 14.9 A Typical Safety Label

Figure 14.10 Placement of Safety Information on Equipment

Figure 14.11 Excerpt from a Set of Instructions

Figure 14.12 List of Tools and Materials

Figure 14.4 Excerpt from a Mechanism Description

Figure 14.13 Excerpt from Safety Information

Figure 14.14 Excerpt from a Troubleshooting Guide

A document is titled, Reading on Your NOOK

A page containing images and text is titled, Installation Instructions

Figure 15.1 The Network Organization of Prezi

Figure 15.2 Too Much Information on a Slide

Figure 15.3 Sample PowerPoint Presentation

Figure 15.3 Sample PowerPoint Presentation

Figure 15.3 Sample PowerPoint Presentation

Figure 15.3 Sample PowerPoint Presentation

Figure 15.5 Handout

An illustration is titled Thinking Visually. Delivering the Presentation. The page has a colored background with white text

An illustration is titled Thinking Visually. Delivering the Presentation. The page has a colored background with white text

An illustration is titled How to Create A Presentation Template in PowerPoint and Prezi, and contains text illustrated with screenshots

An illustration is titled How To Set List Items To Appear and Dim During a Presentation in PowerPoint. Four steps are shown with text and screenshots

An illustration shows how to integrate graphics and text on a presentation slide

Figure A.1 Inappropriate and Appropriate Paraphrased Notes

The back cover of the book Practical Strategies for Technical Communication: A Brief Guide, Fourth Edition, Mike Markel and Stuart A. Selber

Inside Back Cover

Back Cover

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