Contributions from dozens of HR subject matter experts cover the skills, knowledge, and methods that define the profession’s best practices. Whether used as a desk reference, or as a self-assessment, this book allows you to:
As the HR field becomes more diverse and complex, HR professionals need an informational “home base” for periodic check-ins and authoritative reference. As a certifying body for over four decades, HRCI has drawn upon its collective expertise to codify a standard body of knowledge for the field. The HRBoK is the definitive resource that will be your go-to HR reference for years to come.
Table of Contents:
Cover
Title Page
Copyright
Dedication
Acknowledgments
Acknowledgments from the First Edition
About the Author
Foreword: HR Rising to the Opportunity
HR Career Mosaic
HR Certification and Competencies
Conclusion
Notes
Chapter 1. The Human Resource Body of Knowledge: HRBoK™
The Building Blocks
The HR Profession
The Age of Organizational Behavior
Structuring Human Resource Departments
The Development of HR Competencies
HRBoK™
Notes
Chapter 2. Business Management and Strategy
Introduction
General Business Principles
HR as a Strategic Partner
Organizational Development (OD)
The Role of HR
Suggested Study or Organizational Audit Activities
References
Chapter 3. Workforce Planning and Employment
Introduction
Workforce Planning: A Cascading Strategy
Recruiting: Characteristics of People
The Separation Process
Metrics
Succession Planning
Global Workforce Planning
Suggested Study or Organizational Audit Activities
Notes
References
Chapter 4. Human Resource Development
Introduction
Employee Training
Theories of Motivation
Instructional Design
Talent Management
Employee Development
Metrics
Suggested Study or Organizational Audit Activities
Case Study— Measuring Return on Investment in HR: A Global Initiative for HR Strategy
References
Chapter 5. Compensation and Benefits
Case Study— Organizational Justice: The Case for Organizational Justice
Introduction
Strategic Compensation
Designing Pay Systems
Employee Benefit Programs
Compensation and Benefits Outsourcing
Expatriate Compensation
Executive Compensation
Metrics
Suggested Study or Organizational Audit Activities
Chapter 6. Employee and Labor Relations
Introduction
Managing the Employee-Employer Relationship
Employee Communication and Feedback
Discipline and Terminations
Managing the Union Relationship
Suggested Study or Organizational Audit Activities
Note
Chapter 7. Risk Management
Introduction
A Focus on Compliance
Risk Assessments
Injury and Illness Prevention Programs
Return to Work Programs
A Focus on Prevention
Employee Communication and Safety Training
Risk Management Techniques
Metrics
Suggested Study or Organizational Audit Activities
Appendix A: Alphabetical Listing of Legal Issues
Affirmative Action Plans (AAPs)
Age Discrimination in Employment Act of 1967 (ADEA)
Americans with Disabilities Act of 1990 (ADA)
Australian Federal Privacy Act of 1988
Civil Rights Act of 1964 (Title VII)
Common Law Doctrines
Copyright Act of 1976
Davis-Bacon Act of 1931
Drug-Free Workplace Act of 1988
EEO Survey
Employee Retirement Income Security Act of 1974 (ERISA)
Executive Orders
Fair Credit Reporting Act of 1970 (FCRA)
Fair Labor Standards Act of 1938 (FLSA)
Family and Medical Leave Act of 1993 (FMLA)
Foreign Corrupt Practices Act of 1977
Genetic Information Nondiscrimination Act of 2008 (GINA)
Glass Ceiling Act of 1991
Illegal Immigration Reform and Immigrant Responsibility Act of 1996 (IIRIRA)
Immigration Reform and Control Act of 1986 (IRCA)
International Labour Organization (ILO)
International Trade Organizations
Mine Safety and Health Act of 1977 (MSHA)
Occupational Safety and Health Act of 1970 (OSHA)
Organisation for Economic Co-operation and Development (OECD): Guidelines for Multinational Enterprises (MNEs)
Patient Protection and Affordable Care Act of 2010 (PPACA, ACA, Obamacare)
Pension Protection Act of 2006 (PPA)
Privacy Act of 1974
Privacy Shield and Safe Harbor Frameworks
Rehabilitation Act of 1973, Sections 501, 503, and 505
Sarbanes-Oxley Act of 2002 (SOX)
Service Contract Act of 1965 (SCA)
Sexual Harassment
Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA)
United Kingdom Bribery Act of 2010
United States Patent Act of 1790
Wage Garnishment Law, Federal
Walsh-Healey Public Contracts Act of 1936
Worker Adjustment Retraining and Notification Act of 1988 (WARN)
Workers’ Compensation
Quick Reference Guide: Agencies, Court Cases, Terms, and Laws; General Record-Keeping Guidelines
Appendix B: Four Steps to Domestic Certification
Appendix C: Four Steps to Global Certification
Appendix D: Some Questions You May Have About Form I-9
Appendix E: Sample Affirmative Action Plan
Appendix F: OSHA Form 300
Appendix G: HRCI’s Ethical Standards
Professional Responsibility
Professional Development
Ethical Leadership
Fairness and Justice
Conflicts of Interest
Use of Information
Appendix H: Glossary of Terms
Index
End User License Agreement
SANDRA M. REED, SPHR, is a leading expert in the certification of Human Resource Professionals with 20 years of practical HR experience. She is the author of the 4th edition of the PHR/SPHR: Professional in Human Resources Certification Study Guide and PHR/SPHR Exam Prep for Dummies. Sandra, owner of epocHResources, is a sought-after, engaging facilitator of human resource and management principles with a strong focus on strategic business management and employee development. She has been SPHR® certified since 2007.
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